Contact Us

We’re here to help! If you encounter any issues or have questions not covered in our help guides, please reach out to us.

Email: hello@ical.studio

How to get the best support

To help us help you quickly and effectively, please provide as much detail as possible:

For CSV to iCal conversion issues

• Most importantly: attach or share the CSV file that’s causing the problem (or a sample with similar structure).
• Describe what happens when you try to convert it.
• Tell us which calendar app you’re trying to import into.
• Include any error messages you receive.

For Calendar Link Generator issues

• Describe what you’re trying to do.
• Share the specific calendar app you’re using (Google Calendar, Outlook, Apple Calendar, etc.)
• Let us know what error message you see (if any).
• Provide a screenshot or the exact steps you followed.

General Support

• Provide context about your use case.
• Describe what you expected to happen vs. what actually happened.
• Include any error messages or unusual behavior.
• Let us know your browser and operating system if relevant.

About Our Support

We appreciate your detailed information and patience as we work to help you!

Support is not instant or unlimited; we handle requests on a best-effort basis. We prioritize issues that affect multiple users or represent critical bugs. Response times depend on our team’s availability and volume. Please allow up to 7 days for a detailed response.

Documentation

Before reaching out, please check our help guides:

• General FAQ
• Calendar Link Generator Help
• CSV to iCal Help